Delivery Options:

France: Free shipping on orders of €80 or more.

For orders under €80, a shipping fee of €4.95 applies.

European Union: Free shipping on orders of €120 or more.

For orders under €120, a shipping fee of €9.95 applies.

Processing Time

Each order is carefully prepared. Please allow 2 to 3 business days for your order to be prepared and shipped.

During peak periods (holidays, promotions, public holidays), this period may exceptionally extend to 5 to 7 business days.

Specific Processing Times by Product Type:

Canvas kit: prepared within 2 to 3 business days.

Custom canvases: prepared within 5 to 7 business days.

Estimated Delivery Times

Once shipped, the delivery time depends on your country:

France: 5 to 7 business days

European Union: 5 to 10 business days

Please note that these times are indicative. Delays beyond our control may occur (carriers, weather conditions, periods of high demand).

Accuracy of Delivery Information

It is essential to provide a complete and correct address when placing your order.

In case of an error in the delivery information, please contact us quickly at dazzla.art@outlook.fr (or via the Contact page).

We will do our best to correct the address, but no guarantee can be given if the package is already in transit.

Delays and Delivery Issues

Although we work with reliable carriers, delays or unforeseen circumstances may sometimes occur. If your order is affected, we will keep you informed and do what is necessary to resolve the situation with our delivery partner.

Lost or Stolen Packages

Once the package is entrusted to the carrier, DAZZLA no longer has direct control over its delivery.

In case of loss or theft, please contact us quickly at dazzla.art@outlook.fr

We will guide you through the procedure to follow with the carrier.

Depending on the situation, a replacement may be considered as an exception.

Important to Know

The actual colors of the products may vary slightly from the photos due to differences in screen display, lighting conditions, and viewing angles.

Changes to the Delivery Policy

DAZZLA reserves the right to modify this delivery policy at any time. We invite our customers to regularly consult this page to stay informed of any updates.